TigriWeb | Support

Forum Replies Created

Viewing 15 posts - 31 through 45 (of 46 total)
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  • in reply to: how to Purchase install Code #138
    TigriWeb
    Keymaster

    What do You mean about “lining”?

    Best regards,
    TigriWeb Team

    in reply to: how to Purchase install Code #136
    TigriWeb
    Keymaster

    We don’t have this option,

    If You use the kampina-child theme: You need to copy the folder
    /kampina/includes/templates/related-posts/
    into
    /kampina-child/includes/templates/related-posts/

    and edit index.php file:

    Replace
    $related_posts = kampina_get_related_posts();
    with
    $related_posts = kampina_get_related_posts( array( 'count_posts' => 10 ) );

    If You use the kampina theme: only replace that line in the /kampina/includes/templates/related-posts/index.php file.

    But we recommended use child theme.

    Best regards,
    TigriWeb Team

    in reply to: how to Purchase install Code #133
    TigriWeb
    Keymaster

    Hi Rohitgparmar,

    What does “purchase installation code” mean?

    1) You have the Purchase code to log in to the forum.
    2) To update a Kampina Theme from ThemeForest, you need to generate a token:
    After activation Envato Market plugin, go to Envato Market link and follow steps from his instruction:

    Best regards,
    TigriWeb Team

    in reply to: Using Elementor with Kampina #126
    TigriWeb
    Keymaster

    Hi Mathilde,

    In our Kampina theme, we use the standard WordPress editor – Gutenberg.
    As far as we know, Elementor is replacing the Gutenberg editor with its own. The Kampina theme is not compatible with Elementor as it was created for Gutenberg only.
    Could you please tell us more about your problem and what errors you are seeing?

    Best regards,
    TigriWeb Team

    in reply to: There has been a critical error on this website. #123
    TigriWeb
    Keymaster

    Could you create a user “administrator” and send access to the admin panel to the email – tigriweb@gmail.com?

    It would be very good and would help to solve the problem faster – access to FTP.

    Best regards,
    TigriWeb Team

    in reply to: Installation is missing home page #121
    TigriWeb
    Keymaster

    Sorry, but I don’t know these plugins. I can’t help you here.

    Best regards,
    TigriWeb Team

    in reply to: Installation is missing home page #118
    TigriWeb
    Keymaster

    Hi,
    Thank you for your kind words.

    I created the bookit-events page with shortcode [bookit].
    I found this shortcode here.

    You need to add a couple of entries for them to be displayed.

    Best regards,
    TigriWeb Team

    in reply to: Installation is missing home page #116
    TigriWeb
    Keymaster

    Hi,

    1. WooCommerce allows you to sort categories, just drag and drop them: https://prnt.sc/7hoeBOdSNJMu

    2. For display subcategories, you can change the Display type option in category settings: https://prnt.sc/Kbt60FX_agd1

    3. That’s an option ‘Transparent Header’ in category settings: https://prnt.sc/g-QKMb3dHGTg

    4. You can add a Custom Link for display events in your menu: https://prnt.sc/n32cA_1r6D1J

    5. You can click on Screen Options, select Product Categories and add them to the menu: https://prnt.sc/zuba7Vp7nKaR

    Best regards,
    TigriWeb Team

    in reply to: Installation is missing home page #113
    TigriWeb
    Keymaster

    Hello,

    You can create the product categories you need and add products to them.

    To display categories on the shop page, go to:
    Customize -> WooCommerce -> Product Catalog -> Shop page display and select Show Categories.

    Best regards,
    TigriWeb Team

    in reply to: Installation is missing home page #110
    TigriWeb
    Keymaster

    Your logo had extra space at the top and bottom part (look at the screenshot: url). We remowed them and croped it to 280x200px: url. Additionally, we add custom css on Customize -> Additional CSS to change the maximum height.

    To move the text to the next line and not create a new paragraph, you should press Shift + Enter on your keyboard.

    Best regards,
    TigriWeb team

    in reply to: Installation is missing home page #106
    TigriWeb
    Keymaster

    Credential works, now we can log in. We have added camps page. We can also see, that you have changed Logo. How it is going with paragraph? Do you still need help? As we can see you managed to do this by yourself.

    Best regards,
    TigriWeb team

    in reply to: Installation is missing home page #103
    TigriWeb
    Keymaster

    Hello Vertifo,

    Did you use the same e-mail for both administrator users? WordPress doesn’t not allow using the same e-mail address few times for registration.

    Best regards,
    TigriWeb team

    in reply to: Installation is missing home page #100
    TigriWeb
    Keymaster

    We have Invalid login details. error.

    Best regards,
    TigriWeb Team

    in reply to: Installation is missing home page #97
    TigriWeb
    Keymaster

    Could you create a user “administrator” and send access to the admin panel to the email – tigriweb@gmail.com?

    We will back to you tomorrow.

    Best regards,
    TigriWeb Team

    in reply to: Installation is missing home page #95
    TigriWeb
    Keymaster

    You can reproduce the demo import again, or change a slide image.

    For changing the slide images, please activate the slide you need to change and remove/replace the slide attribute named Background Image:

    Best regards,
    TigriWeb Team

Viewing 15 posts - 31 through 45 (of 46 total)